Terms & Conditions
Last updated: January 2025
1. Booking and Payment
- All bookings must be made through our website
- Payment is required at the time of booking
- Prices are in Indian Rupees (INR) and include applicable taxes
- We accept payments through Razorpay (UPI, Cards, Net Banking, etc.)
2. Cancellation Policy
- 30+ days before trek: 90% refund
- 15-29 days before trek: 50% refund
- 7-14 days before trek: 25% refund
- Less than 7 days: No refund
3. Trek Modifications
We reserve the right to:
- Modify trek itineraries due to weather or safety concerns
- Cancel treks in case of natural disasters or government restrictions
- Full refund provided if trek is cancelled by us
4. Participant Responsibilities
- Participants must be medically fit for high-altitude trekking
- Follow guide instructions at all times
- Carry valid ID proof
- Maintain trek discipline and respect nature
5. Liability
mountthrill is not liable for:
- Loss or damage to personal belongings
- Medical emergencies or accidents during the trek
- Delays due to weather, natural calamities, or other unforeseen circumstances
6. Contact Information
For queries regarding terms and conditions:
Email: monktrekker@mountthrill.com
Phone: +91 99971 67205
Address: Dehradun, Uttarakhand 248001, India